Privacy Policy

Steel City Tattoo (“Steel City Tattoo,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, contact us, use our chat widget, submit a form, schedule an appointment, or communicate with us by phone, email, text message, or other methods.

We may collect personal information that you choose to provide, including your name, phone number, email address, message details, tattoo idea, placement, size, reference images, appointment details, and any other information you provide when contacting us.

We may also collect basic website usage information, such as browser type, device information, pages visited, and similar analytics information to help us improve our website and customer experience.

We may use the information we collect to:

• Respond to your questions or requests
• Communicate with you about tattoo inquiries, appointments, scheduling, and follow-ups
• Send appointment reminders, confirmations, updates, and customer service messages
• Improve our website, services, and customer experience
• Maintain business records and comply with applicable legal obligations
• Send promotional or marketing messages only when proper consent has been provided

If you provide your phone number and opt in to receive text messages from Steel City Tattoo, we may send you text messages related to your tattoo inquiry, appointment scheduling, appointment reminders, customer service, follow-ups, and promotional updates when applicable.

Message frequency may vary. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. For help contact us at (610) 807-9781.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging service providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We may use trusted service providers to help operate our website, manage communications, support scheduling, provide customer service, maintain records, and improve our business operations. These providers are only permitted to use information as needed to provide services to Steel City Tattoo.

Our website may use cookies, pixels, or similar tools to help understand website activity, improve performance, and support marketing or advertising efforts. You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

We take reasonable steps to protect the personal information we collect. However, no website, online system, or electronic communication method is completely secure. We cannot guarantee absolute security of your information.

We keep personal information for as long as needed to respond to inquiries, provide services, maintain business records, comply with legal obligations, and support legitimate business purposes.

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal and business record requirements.

You may opt out of text messages at any time by replying STOP. For help contact us at (610) 807-9781.

Our website may include links to outside websites or platforms. We are not responsible for the privacy practices, content, or policies of those outside websites or platforms.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.